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Outsourcing Training and Development: Factors for Success

Outsourcing Training and Development: Factors for Success
By Judith Hale

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Product Description

In this book, human resource management and training expert Judy Hale demystifies training outsourcing and details how companies can successfully outsource their training and development needs—from the entire learning function to selected services and programs. It also covers the labyrinth of contractual, interpersonal, and legal dimensions inherent in any decision to partner with another service provider. Filled with practical tips, guidelines, and plenty of tools, this book explains how to determine

  • What type of external resources will be required
  • What to expect of external resources
  • What will be required in terms of program deliverables, reports, quality assurance, risk management, and reporting relationships
  • The level of readiness to outsource deliverables ranging from managing the training and development function to specific program elements
  • The contractual elements that best protect an organization’s interests
  • How to collaborate effectively with all of the functions involved in outsourcing decisions

Product Details

  • Amazon Sales Rank: #1461278 in Books
  • Published on: 2005-12-16
  • Original language: English
  • Number of items: 1
  • Dimensions: .73" h x 8.20" w x 9.50" l, 1.34 pounds
  • Binding: Hardcover
  • 192 pages

Editorial Reviews

Review
"This book brims with practical guidance, wise counsel, rich examples and, best of all, helpful tools. It’s a must for HRD or training managers and all other key stakeholders involved in outsourcing any part of training."
--Harold D. Stolovitch, emeritus professor, Universite de Montreal, principal, HAS Learning and Performance Solutions and author, Telling Ain’t Training and Training Ain’t Performance

"In step-by-step details, Judith Hale outlines how to make the right decisions about outsourcing securing the proper agreements and keeping the process on track. In an easy-to-read format with figures and charts, this is an indispensable tool for those involved in outsourcing."
--Jack Phillips, chairman, ROI Institute, Inc.

"The charts, tables, and guidelines are superb resources for both sides of the relationship, and Hale’s many examples let us learn from others who have traveled this potentially treacherous path before. Outsourcing Training and Development is the perfect map!"
--James J. Hill, Jr., CEO, Proofpoint Systems Inc.

"Buy this book and use it. What I like most about the book is that it does not paint outsourcing as the panacea that some might think that it is. Like anything else, outsourcing requires hard thinking, planning and managing. Judy Hale gives you that and much more."
--William J. Rothwell, Professor-in-Charge, Workforce Education and Development, The Pennsylvania State University

From the Inside Flap
With businesses under mounting pressure to contend with continued worker shortage and the constant need to cut costs, organizations are increasingly outsourcing their training functions.

In this book, human resource management and training expert Judy Hale demystifies training outsourcing and details how companies can successfully outsource their training and development needs—from the entire learning function to selected services and programs. It also covers the labyrinth of contractual, interpersonal, and legal dimensions inherent in any decision to partner with another service provider. Filled with practical tips, guidelines, and plenty of tools, this book explains how to determine:

  • What type of external resources will be required
  • What to expect of external resources
  • What will be required in terms of program deliverables, reports, quality assurance, risk management, and reporting relationships
  • The level of readiness to outsource deliverables ranging from managing the training and development function to specific program elements
  • The contractual elements that best protect an organization's interests
  • How to collaborate effectively with all of the functions involved in outsourcing decisions

From the Back Cover
Praise for Outsourcing Training & Development

Based on the real-world experience of human resource vice presidents and consultants from a variety of organizations, Outsourcing Training and Development is your one-stop guide to implementing a successful outsourced training program.

"This book brims with practical guidance, wise counsel, rich examples and, best of all, helpful tools. It's a must for HRD or training managers and all other key stakeholders involved in outsourcing any part of training."
—Harold D. Stolovitch, emeritus professor, Universite de Montreal, principal, HAS Learning and Performance Solutions and author, Telling Ain't Training and Training Ain't Performance

"In step-by-step details, Judith Hale outlines how to make the right decisions about outsourcing securing the proper agreements and keeping the process on track. In an easy-to-read format with figures and charts, this is an indispensable tool for those involved in outsourcing."
—Jack Phillips, chairman, ROI Institute, Inc.

"The charts, tables, and guidelines are superb resources for both sides of the relationship, and Hale's many examples let us learn from others who have traveled this potentially treacherous path before. Outsourcing Training and Development is the perfect map!"
—James J. Hill, Jr., CEO, Proofpoint Systems Inc.

"Buy this book and use it. What I like most about the book is that it does not paint outsourcing as the panacea that some might think that it is. Like anything else, outsourcing requires hard thinking, planning and managing. Judy Hale gives you that and much more."
—William J. Rothwell, Professor-in-Charge, Workforce Education and Development, The Pennsylvania State University

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